Targeting Operating Model
Objectives
Definition of design criteria for a future-proof business model for the IT infrastructure divisions, including:
- Compatible IT Service Management (ITSM) functions.
- Conceptual design of operating model options.
- Creation of transition and communication plans.
- Analysis and development of necessary personnel transfers.
The core objective was the conceptualization of potential service provider model options within the IT infrastructure domain for the bank's internal IT subsidiary, as well as identifying corresponding synergy potentials of the potential target organizations for the bank.
Our Services
- Conceptual support in the development and evaluation of various operating model types.
- Analysis of existing governance and steering instruments with the goal of "minimal-invasive" integration.
- Restructuring of the organizational setup and alignment with the target organization, including support for the co-determination process (Works Council).
- Analysis and identification of synergy potentials across the different target organization variants.

Success Stories
Gain insights into selected transformations from over 20 years of consulting experience. Our success stories show how we structure complex requirements and implement solutions that work operationally and are sustainable in the long term.





